Everything done as required.
Everything done as required.
On collection the check list was gone the and also helped me load new phone number on to blue tooth.
again very positive experience
Very professional helpful service
Always great work from the service dept
Car cams back fixed, cleaned and sparkling!
I was kept informed all the way.
Everything went as planned, easy.
Very satisfied as any issues that have arose, Alex and the team have sorted these issues promptly.
Good customer service, friendly staff
I think the dealership is professional
I was completely satisfied with my recent service experience as the staff were extremely helpful and professional. Everything was explained clearly and I felt confident that my Mini was in safe hands.
The Leeds staff (Alex Chapman was my main point of contact) are thoroughly competent at what they do. The car arrived on time and, so far, I am very pleased with it. Absolutely no complaints.
First class service / support from both Gemma and Jack. No hard / pressure sales tactics.
Everything was done within the predicted timescales
Alex kept me updated throughout but was never pushy and was able to achieve all the time scales
The sales and after-sales were excellent. There was a no-quibble repair under warranty and a courtesy car provided.
Great service from start to finish - faultless
The delivery of the car was very easy. All set up and ready to go. All questions answered and explained well.
The service was fab, quick and efficient, and very accommodating with courtesy cars
Csilla Kelly and her manager were excellent at communication.
Great service at an excellent price
The sale team member (Csilla) made the whole experience of purchasing a mini very simple with no fuss whatsoever and explained all the necessary things I might be interested in with my purchase no heavy sales pitch which was hassle free
Had to use BMW service and they were very good
Every thing was done as it was said to be
Work done as requested. No problems.
First Class service throughout
Excellent overall experience from a customer perspective.
assume all servicing was done and collection was available in good time. the staff member on the desk was polite and very helpful.
efficient friendly staff
I obtained a really good deal on my new car and was able to trade in my old car and completed the whole process in 2 weeks which was excellent. I was kept up to date with what was happening throughout the process. The experience was excellent.
Getting an appointment was easy, communication via phone was easy, pick up and drop off were great.
Easy to book in and kept informed this was for both a service and repair
Friendly and informative staff
Because I was very satisfied
I think the staff went out of their way to accommodate Sometimes difficult wishes
Everything went smoothly and was a great experience
Staff were helpful but Covid-19 restrictions limited our experience of necessity.
The fault with my Mini was rectified very quickly and fully explained to me what had occurred. I watched the video that was sent to me by the service center. It was clear that it was checked by a competent member of staff.