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Customer Reviews.

sales

5

Enjoyed the information given every step of the way from order to delivery

13 March 2019

sales

5

The staff were very friendly and helpful, there were lots of little touches that made the experience feel special. Everything was clearly explained and with enthusiasm.

13 March 2019

sales

5

As stated in 1st question

11 March 2019

sales

5

The full process from buying to collection was a pleasure - lovely people

11 March 2019

sales

4

Apart from the wrong invoice been sent everything was ok

11 March 2019

service

3

The comments are the same as above. Also the wash the car was given wasn't good, I took it to the car wash on the way home. I wouldn't have expected thus standard from your prestigious company.

09 March 2019

service

5

Top job

06 March 2019

service

5

First class service by friendly and professional staff.

05 March 2019

service

5

Treated as a valued customer even though I had bought the car from another dealer

03 March 2019

service

5

Helpful staff, who did what they promised

03 March 2019

service

5

5star service

02 March 2019

service

5

Great service

01 March 2019

service

5

Professional

25 February 2019

sales

5

Good care and follow up

18 February 2019

sales

5

I cannot fault the staff at all. I was kept in the loop during the whole process. I received emails informing me what stage my car was at whilst being manufactured. The whole process was faultless

16 February 2019

service

5

Staff are very professional, helpful and friendly. Comfortable waiting area and my car was dealt with quickly. I was updated as appropriate.

15 February 2019

sales

5

From first enquiry to vehicle handover they were so helpful ! Emily was great at purchase, the lovely girl who took us for a test drive was patient and Adam was fantastic at Handover.

10 February 2019

service

2

I have an ongoing problem with Bluetooth not loading around 40% of the time I use the car - told the garage this needs looking at. Response was no fault found, deleted a couple of phones from the connections list. Advised no software update required.

08 February 2019

sales

5

Great handover went through everything.

08 February 2019

service

4

Had a few problems with my mini, they came and collected it fro Cheshire, leant me an extremely nice Mini to use for the duration of the work being completed and then returned mine back to Cheshire.

08 February 2019

service

5

Attentive and did what they said they would do

07 February 2019

service

2

Poor communication.

07 February 2019

service

3

See above. I have explained above.

04 February 2019

sales

5

Don’t really like buying new cars. Past experience sales men always speak to my partner even though I’m buying the car. This didn’t happen Cat mini and great mix of male and female staff

03 February 2019

service

4

They were friendly and helpful but became confused when I had a technical question and took a while to confirm I could still collect the car

01 February 2019

sales

5

They kept me up to date on the progress of my order.

01 February 2019

sales

5

Easily contactable and friendly service

31 January 2019

sales

5

Great service and very easy to swap my car

23 January 2019

service

4

The only thing was, I had to put petrol in the courtesy car as it was empty. The insurance charge was waived to compensate. I think it’s cheeky of you to ask for £11.99 for insurance though

17 January 2019

service

4

To get the 5th star, I didn’t get a video and email of my vehicle health check and I didn’t receive a confirmation phone call that my vehicle would be ready as there was a question over whether a repair would be required. I had to call to confirm.

15 January 2019

sales

5

Very helpful staff who met my needs and expectations in full.

12 January 2019

sales

5

Called in a couple of times and been steered through all the important stuff very clearly by the staff.Staff very helpful in our choosing our new car

05 January 2019

service

4

Everything worked easily but due to my wife not noticing that the service was due we had to pay for it rather than have it covered by our service contract.

04 January 2019

service

5

No problems with anything.

04 January 2019

service

3

It was an insurance repair

04 January 2019

sales

5

Smooth sailing sale, quick turnaround of a week, very happy

03 January 2019

service

5

Staff were very friendly and helpful.

27 December 2018

service

5

I was kept informed and all work done

27 December 2018

service

5

Easy to book at convenient time and collection

24 December 2018

service

1.5

Dissatisfied as the problem I went with was not solved.They couldn’t find the fault and 2 minutes drive after picking the car up, the fault appeared again.I have now paid £72 for basically nothing and had to re book the car in for a few days again.