Lovely customer service, very helpful when explaining technical things, kind and welcoming

No issues . All explained

Friendly

The service centre was very efficient and friendly when completing my MOT and vehicle health check.

Whilst it took Nye on 6 months for new car to arrive, this applies to all new cars and not the fault of MINI. My rep was Paul Rosen who kept in touch throughout the process and kept me updated with any developments, couldn't have asked for more

The purchase was made easy with knowledge staff who made the experience pain free and pleasurable

Found me the perfect replace for my old Mini. Kept me up to date at every stage. Fitted the handover around my work & other commitments. After service had been great ensuring everything is going well with my new car.

Once again the experience during the purchase and delivery was made enjoyable , due to Callums expert handling of the situation.

Efficient and friendly service.

No issues, great communication and super friendly service

My car was on the front ready to go and I was given a brilliant handover

Great customer service

Drinks were offered each time I visited, sessions were rounded up with summaries and I came away from each experience knowing what I needed to sort and put in place from my end.

Although there was a 3 month delay, which was the chips stuck in china, everything else run smoothly

Helpful when booking, a reminder call, kept me updated whilst I was waiting

As above thought service was fab vehicle delivery delayed and I was kept informed all along the way. Collection was easy Holly lovely to deal with nothing too much trouble.

Everything was done to my satisfaction, and explained in detail what had been done. I shall definitely use the service again.

Quick easy & knowledgeable

Despite worldwide issues I was kept fully informed of the situation throughout

Excellent servicing . Well looked after from start to finish . Can not fault service department

Everyone is always happy to help and the sales process was smooth

Always proactive with information and great services every time

Great service experience.

Great handover and good customer service

I was kept up to date on progress from ordering to delivery. The sales staff were very helpful and informative and very welcoming when visiting the branch.

Staff were excellent

Csilla was always happy to help and was extremely friendly on the day of collection. It was also nice to have Callum come down and introduce himself

Lovely welcome, waiting area, every staff member said hello and asked me if I needed a drink as they were passing, work completed in the given timescales.

Efficient and perfectly executed

Efficient service and comfortable area for waiting.

Friendly and helpful staff that kept me informed, great customer waiting facilities, all servicing requirements were effectively delivered.

Lovely and friendly team to welcome you.

Helpful and informative staff. Replied promptly to any questions.

Kept updates every step along the way and was told in a timely manner of all the bits I needed to complete :)

Leeds collected my vehicle for service/mot purposes from my home address at my request & returned it later the same day.

Excellent service as always.

Friendly staff at both sales level (Csilla) and management level (Steve).

Excellent customer service. My car was ready when requested.

Excellent handover procedures in place with good communication and a collection time to suit me.

Friendly staff and comfortable waiting area.

Very happy with service experience.

Was looked after by the staff who kept me informed on what the mechanic was doing

Great service

Nothing negative to say

Despite all challenges with getting cars, the car was pretty much on time

Great customer service.

Friendly, helpful and professional Jack and Callum.

I was extremely satisfied.

I think us being a returning customer speaks for itself, especially having a Mini dealer close to us. Friendly, very knowledgeable staff that make you feel welcome

Positive experience . Waited longer for car delivery than originally estimated by the dealership but appreciate was outside their control.