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Customer Reviews.

service

5

Lovely customer service, very helpful when explaining technical things, kind and welcoming

15 May 2022

service

5

No issues . All explained

13 May 2022

sales

5

Friendly

13 May 2022

service

5

The service centre was very efficient and friendly when completing my MOT and vehicle health check.

11 May 2022

sales

5

Whilst it took Nye on 6 months for new car to arrive, this applies to all new cars and not the fault of MINI. My rep was Paul Rosen who kept in touch throughout the process and kept me updated with any developments, couldn't have asked for more

11 May 2022

sales

4

The purchase was made easy with knowledge staff who made the experience pain free and pleasurable

10 May 2022

sales

5

Found me the perfect replace for my old Mini. Kept me up to date at every stage. Fitted the handover around my work & other commitments. After service had been great ensuring everything is going well with my new car.

10 May 2022

sales

5

Once again the experience during the purchase and delivery was made enjoyable , due to Callums expert handling of the situation.

09 May 2022

service

5

Efficient and friendly service.

09 May 2022

sales

5

No issues, great communication and super friendly service

09 May 2022

sales

5

My car was on the front ready to go and I was given a brilliant handover

09 May 2022

sales

5

Great customer service

09 May 2022

sales

5

Drinks were offered each time I visited, sessions were rounded up with summaries and I came away from each experience knowing what I needed to sort and put in place from my end.

09 May 2022

sales

5

Although there was a 3 month delay, which was the chips stuck in china, everything else run smoothly

09 May 2022

service

5

Helpful when booking, a reminder call, kept me updated whilst I was waiting

09 May 2022

sales

5

As above thought service was fab vehicle delivery delayed and I was kept informed all along the way. Collection was easy Holly lovely to deal with nothing too much trouble.

08 May 2022

service

5

Everything was done to my satisfaction, and explained in detail what had been done. I shall definitely use the service again.

08 May 2022

sales

5

Quick easy & knowledgeable

08 May 2022

sales

5

Despite worldwide issues I was kept fully informed of the situation throughout

08 May 2022

service

5

Excellent servicing . Well looked after from start to finish . Can not fault service department

07 May 2022

sales

5

Everyone is always happy to help and the sales process was smooth

05 May 2022

service

5

Always proactive with information and great services every time

04 May 2022

service

5

Great service experience.

01 May 2022

sales

5

Great handover and good customer service

29 April 2022

sales

5

I was kept up to date on progress from ordering to delivery. The sales staff were very helpful and informative and very welcoming when visiting the branch.

28 April 2022

sales

5

Staff were excellent

26 April 2022

sales

5

Csilla was always happy to help and was extremely friendly on the day of collection. It was also nice to have Callum come down and introduce himself

25 April 2022

service

5

Lovely welcome, waiting area, every staff member said hello and asked me if I needed a drink as they were passing, work completed in the given timescales.

22 April 2022

service

5

Efficient and perfectly executed

19 April 2022

service

5

Efficient service and comfortable area for waiting.

16 April 2022

service

5

Friendly and helpful staff that kept me informed, great customer waiting facilities, all servicing requirements were effectively delivered.

13 April 2022

service

5

Lovely and friendly team to welcome you.

09 April 2022

sales

5

Helpful and informative staff. Replied promptly to any questions.

05 April 2022

sales

5

Kept updates every step along the way and was told in a timely manner of all the bits I needed to complete :)

05 April 2022

service

5

Leeds collected my vehicle for service/mot purposes from my home address at my request & returned it later the same day.

04 April 2022

service

5

Excellent service as always.

03 April 2022

sales

5

Friendly staff at both sales level (Csilla) and management level (Steve).

01 April 2022

service

5

Excellent customer service. My car was ready when requested.

28 March 2022

sales

5

Excellent handover procedures in place with good communication and a collection time to suit me.

26 March 2022

service

5

Friendly staff and comfortable waiting area.

24 March 2022

service

5

Very happy with service experience.

23 March 2022

service

5

Was looked after by the staff who kept me informed on what the mechanic was doing

23 March 2022

service

5

Great service

22 March 2022

service

5

Nothing negative to say

21 March 2022

sales

5

Despite all challenges with getting cars, the car was pretty much on time

21 March 2022

service

5

Great customer service.

20 March 2022

sales

5

Friendly, helpful and professional Jack and Callum.

20 March 2022

service

5

I was extremely satisfied.

17 March 2022

sales

5

I think us being a returning customer speaks for itself, especially having a Mini dealer close to us. Friendly, very knowledgeable staff that make you feel welcome

16 March 2022

sales

5

Positive experience . Waited longer for car delivery than originally estimated by the dealership but appreciate was outside their control.