Friendly on arrival, no pressure applied, open and honest. Kept in contact post the agreement to purchase and always made sure we were happy with what was on offer and our decision to progress was regularly confirmed making us feel more confident

i am very happy with the service i received from you. very efficient and polite staff.

The team made my visit as enjoyable as possible. Very professional.

Again nothing was too much trouble and given a choice for the number plate, great service.

Kept me informed and where not pushy with the sales. Was a pleasurable buying experience

Sales adviser was very helpful

Excellent customer service

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Twice prior to collecting my car in 2018 I was asked to take a seat upstairs and the staff forgot about me. At my 1st service in Feb 2020, the TLC pack I had paid for wasn't on the system. I copy of my invoice on my phone as proof, which was accepted

Love my new Mini. Very efficient service and friendly staff

Great showroom.

Nice staff, efficient service, lovely car!

Lovely people, Emily was great, friendly, helpful and kept in touch with me and let me know how everything was progressing. The day I picked up my new car I didn't feel rushed at all even though it was a Sunday, all my questions were answered.

My car only needed a brake oil service, but it was carried out as if my car was the most important one in the showroom, and was cleaned beautifully/

Alex was really helpful and talked me through every step and found a good deal that worked for me.

Good area to wait, clear pricing and car cleaned.

within time quoted, pricing upfront, all done and comfy place to wait

Excellent customer service and very helpful staff.

Issues were resolved and the experience was hassle free

Never had any issues with this garage. Service is always good here. Detailed reports/videos of services provided. Contact centre always helpful and friendly.

I am completed satisfied

All staff were great, the sale was easy and the handover was really smooth and informative and really helped!

Job done quickly. Updated during the day. Car was immaculate when it was returned.

We received service with a smile.

Everything happened the way it was meant to, and additionally the service felt easy and didn't take me over the time I expected to be getting away.

Everything was clearly explained to me once the service was complete and was easy to understand.

Would have liked to tie up the service contract at the same time as buying the car but not able to purchase a suitable package therefore just 4 instead of 5 stars

Efficient and courteous

There was a little delay in delivery day - however staff dealt with the issue swiftly. - additional time was also spent going through the cars functions. And follow up call was done on time as stated to find out how I was getting on with new vehicle

The personnel we're very professional and kind

Superb service, adapted to my change in work arrangements and let me keep to courtesy car. Would highly recommend

everything completed to my satisfaction

Ascabove

staff great , all questions answered and all problems sorted . Thankyou .

Friendly staff, quick to get me booked in and out, loan car was clean & well equipped and my car was serviced without any issues.

Good timely service

I have been with mini servicing since buying my car from new and have always been very satisfied

Brilliant told me was was up with my car wen came in and gave mi a higher car and kept mi up to date on progress on the car to

I had a faulty rear window heater & the team replaced this for me. Also, there wasnt a spare key with the car & a new one was ordered & delivered to my home address. The team are very attentive & make you feel special.

poor aftercare, take your money then don't care about anything else

During my recent visit my tyres came back deflated rather than inflated

Again. Staff are very helpful. My car was serviced and was ready when they said it would be and was also cleaned which was nice.

Helpful and friendly service

GREAT SERVICE

Staff were friendly, attentive and the service was punctual

Amazing experience. Loved the fact our car had its own little private showroom and that a member of staff took the time to go through absolutely everything that the car can do. Felt very special and added to the experience.

Good service. Specially Jack Stephenson he's very helpful and patient. And during delivery of the car Tracey is very helpful she walk me through step by step about the car and never leave until I'm confident to drive the car. Thank you.

Outstanding service, Alex Chapman was the sales person I dealt with, he was excellent. Explained all the options, went above and beyond to find the right car for me. Great communication through whole process from finding my car to collection.

Couldn't fault the service from service !

Buying a car is not easy and is often time consuming. The exercise was made as painless as possible