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Customer Reviews.

service

5

Everything done as required.

07 September 2020

service

5

On collection the check list was gone the and also helped me load new phone number on to blue tooth.

04 September 2020

service

5

again very positive experience

28 August 2020

service

5

Problem solved

28 August 2020

service

5

Very professional helpful service

27 August 2020

service

5

Always great work from the service dept

25 August 2020

service

5

Car cams back fixed, cleaned and sparkling!

21 August 2020

service

5

I was kept informed all the way.

21 August 2020

service

5

No issues

21 August 2020

service

5

Everything went as planned, easy.

20 August 2020

service

5

Very satisfied as any issues that have arose, Alex and the team have sorted these issues promptly.

20 August 2020

service

5

Good customer service, friendly staff

20 August 2020

service

5

I think the dealership is professional

20 August 2020

service

5

I was completely satisfied with my recent service experience as the staff were extremely helpful and professional. Everything was explained clearly and I felt confident that my Mini was in safe hands.

20 August 2020

sales

5

The Leeds staff (Alex Chapman was my main point of contact) are thoroughly competent at what they do. The car arrived on time and, so far, I am very pleased with it. Absolutely no complaints.

19 August 2020

sales

5

First class service / support from both Gemma and Jack. No hard / pressure sales tactics.

11 August 2020

service

5

Everything was done within the predicted timescales

11 August 2020

sales

5

Alex kept me updated throughout but was never pushy and was able to achieve all the time scales

11 August 2020

service

5

The sales and after-sales were excellent. There was a no-quibble repair under warranty and a courtesy car provided.

09 August 2020

service

5

Good servjce

09 August 2020

service

5

lovely dealership

07 August 2020

service

5

Great service from start to finish - faultless

06 August 2020

sales

5

The delivery of the car was very easy. All set up and ready to go. All questions answered and explained well.

04 August 2020

service

5

The service was fab, quick and efficient, and very accommodating with courtesy cars

03 August 2020

sales

5

Csilla Kelly and her manager were excellent at communication.

02 August 2020

service

5

Great service at an excellent price

28 July 2020

sales

5

The sale team member (Csilla) made the whole experience of purchasing a mini very simple with no fuss whatsoever and explained all the necessary things I might be interested in with my purchase no heavy sales pitch which was hassle free

28 July 2020

service

4

Had to use BMW service and they were very good

25 July 2020

service

5

Every thing was done as it was said to be

22 July 2020

service

5

Work done as requested. No problems.

20 July 2020

service

5

First Class service throughout

20 July 2020

service

5

Excellent overall experience from a customer perspective.

20 July 2020

service

5

assume all servicing was done and collection was available in good time. the staff member on the desk was polite and very helpful.

17 July 2020

service

5

efficient friendly staff

15 July 2020

sales

5

I obtained a really good deal on my new car and was able to trade in my old car and completed the whole process in 2 weeks which was excellent. I was kept up to date with what was happening throughout the process. The experience was excellent.

07 July 2020

service

5

Great service

07 July 2020

service

5

Getting an appointment was easy, communication via phone was easy, pick up and drop off were great.

06 July 2020

service

5

Easy to book in and kept informed this was for both a service and repair

03 July 2020

sales

5

Friendly and informative staff

03 July 2020

service

4

Because I was very satisfied

03 July 2020

service

5

I think the staff went out of their way to accommodate Sometimes difficult wishes

01 July 2020

sales

5

Everything went smoothly and was a great experience

01 July 2020

sales

4

Staff were helpful but Covid-19 restrictions limited our experience of necessity.

30 June 2020

service

5

Good device

29 June 2020

service

5

The fault with my Mini was rectified very quickly and fully explained to me what had occurred. I watched the video that was sent to me by the service center. It was clear that it was checked by a competent member of staff.