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Customer Reviews.

service

4

Fast, professional service.

14 June 2021

service

5

Free health check and wiper blades changed, washed and valeted

12 June 2021

service

5

Very helpful service staff. Great to receive video of the safety check on my phone.

03 June 2021

service

5

Dealt with the issue promptly

02 June 2021

service

5

Smooth and efficient.

31 May 2021

sales

5

Yet again Louis was excellent

29 May 2021

service

4

Service completed as requested. All straightforward.

24 May 2021

service

5

Straight forward

23 May 2021

service

5

Easy to book the car in, everything explained to me and the car was ready when they said it would be

21 May 2021

service

5

The issues were identified, the quote was sent and the work completed - no problems

18 May 2021

service

5

Ready when expected

18 May 2021

sales

5

Jack Stephenson was a fantastic sales person, kept me well informed and made sure it was a pleasant experience

17 May 2021

service

5

Excellent as usual

16 May 2021

service

5

Everything went well

13 May 2021

sales

5

Kept up to date and even got my car early !

09 May 2021

service

5

it was easy to book

06 May 2021

sales

5

Alex was helpful and patient - not patronising like some car sales people I've met in the past! He was efficient and really listened to what I wanted. It was all so smoothly done!

06 May 2021

sales

5

The car was ready sooner than expected and I was kept updated as to its progress through the manufacturer all the time.

06 May 2021

service

5

Very happy and car cleaned

05 May 2021

service

5

Rhiannon the advisor kept me informed and had my car cleaned aswell before handing it back to me. Good value and video sent of underside of vehicle while the technician talked over to let you know how much more wear on key components i had.

02 May 2021

service

5

No issues

30 April 2021

sales

5

Everything went quickly and smoothly.

28 April 2021

service

5

Very good customer service.

24 April 2021

sales

5

I was very satisfied

13 April 2021

sales

5

Very quick

13 April 2021

sales

5

Lewis was very helpful and communicated well via email or telephone. Was a bit strange picking up the car stood in the car park due to Covid regulations. It was a very windy day & so glad it wasn't raining.

11 April 2021

service

5

They are always polite, & helpful

10 April 2021

service

4

They kept me well informed and were pleasant to deal with.

09 April 2021

sales

5

The sales agent kept in touch with regular updates regarding delivery.

08 April 2021

sales

5

The sales representative (Alexander Chapman) was incredibly helpful, efficient and upheld an excellent standard of customer service. The MINI centre (Stratstone Leeds) was fantastic.

07 April 2021

sales

5

Communication was excellent, so instead of visiting and meeting Kake to buy the car-Zoom, email and text kept me informed

07 April 2021

sales

5

Very easy process in the handover

06 April 2021

service

5

Booked in Saturday morning and arranged for car to be serviced 1st as travelling to garage and no we're really to go. This was arranged by garage and got a call in 1:30hrs to say car was ready. Car was cleaned inside and out as well.

05 April 2021

service

5

Did the MOT with minimal fuss and a service too

04 April 2021

sales

5

The dealership has done everything it can to adapt the the pandemic and keep the car buying experience exciting.

03 April 2021

sales

5

Very helpful

01 April 2021

sales

5

We were very happy with the whole process.

30 March 2021

service

5

The work was good, but the customer care was excellent. They anticipated the work to do and were prepared (no coming back for when parts had arrived) and did the work quicker than expected.

29 March 2021

sales

5

The buying process was seamless despite the current situation regarding Covid. The Mini centre kept me up to date with progress and gave realistic timescales.

29 March 2021

sales

4

Hannah was really helpful

28 March 2021

sales

5

Flexible on attending to my budget requirements and timings

28 March 2021

service

5

Good service provided. Helpful professional staff.

27 March 2021

service

5

Efficient and good service

26 March 2021

service

5

As stated above. No problem getting through by 'phone. Staff very polite when answering and putting call through to Service Department. I have on 3 occasions waited whilst work has been done and have chatted to staff. Friendly and nice to talk to.

26 March 2021

service

4

Nice to get a courtesy car and informed of when work is completed

26 March 2021

service

5

Happy with the service