OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
136 ratings and 120 comments received in the last 90 days.
28 July 2026
Callum, James and Kelly were amazing. In the sales dpt, Gabi, Michael, Tarran, Amina and Mat were superb.
25 July 2026
Only issue was with the my mini app and digital system of signing. I made the original enquiry with one email and registered for the app with my preferred email. Somehow mini couldn't cope and it caused unnecessary aggravation to the process.
22 July 2026
Our initial enquiry was handled professionally and efficiently by Csilla Kelly. The subsequent hand over was also well managed by Tarran Uddi.
19 July 2026
Process was smooth. Gabby was great (efficient. organised and helpful) and the car is great too.
18 July 2026
Everything was very smooth and didn't have to go into Leeds
16 July 2026
The staff who I dealt with (James and Mateen) were friendly, professional and genuinely interested in helping me find the right car. They took the time to understand my budget and preferences and answered all my questions. It was easy and stress free
12 July 2026
Amazing experience
06 July 2026
Both Tarran and Gabby were very friendly and knowledgeable about the Aceman and could answer all questions
05 July 2026
Gabrielle Eyres. She has excellent product knowledge and complete understanding of motorbility. I was kept informed at every stage, she is friendly and professional, . Thank you Gabby, you were brilliant. Mini is lucky to have you.
30 July 2026
Fast and efficient
30 July 2026
Always great customer service. I usually deal with Rhiannon who is always very welcoming and makes me feel valued . She has excellent product knowledge and gives me confidence that the service will be carried out correctly.
30 July 2026
Great
30 July 2026
Courteous, professional and efficient operations
29 July 2026
Great service by Ri as always.
28 July 2026
Personal care to us the customer
27 July 2026
Excellent service
26 July 2026
Booking is made easy via the app. Rhiannon at the Leeds Mini garage is fantastic. My car is in safe hands with the team there. I'm informed on the progress and if any further work was needed, advice is given. Thank you and see you next time!
26 July 2026
Absolutely a fantastic car and it is always a pleasure to drive. We love it
25 July 2026
All went according to plan very pleasant reception when I dropped it off it was done in the time specified and just looked brand-new
FIND Stratstone Leeds.
Address
- Gelderd Motor Park, Gelderd Road, Leeds, LS12 6EG
Opening Hours
- Mon–Fri:09:00 - 18:00
- Sat:09:00 - 17:00
- Sun:10:00 - 16:00
Phone
- 0113 8687175
Leeds as well as surrounding areas including Bradford, Wakefield, Batley and Pudsey
Address
- Gelderd Motor Park, Gelderd Road, Leeds, LS12 6EG
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:08:30 - 13:00
- Sun:Closed
Phone
- 0113 8682060
Leeds as well as surrounding areas including Bradford, Wakefield, Batley and Pudsey
29 July 2026
Was told we were picking car up on tues 21st, I rang on the Monday, no one knew anything about it, not Gabrielles fault as she'd taken over csilla Gabrielle got it through for the Saturday and did a great job handing it over, very clear and knew exac