OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
75 ratings and 49 comments received in the last 90 days.
10 June 2022
Brilliant. Long wait Due to the chip shortage but cannot be helped. Other than the wait which was worth it everything else was perfect
26 May 2022
Excellent staff support, they created a comfortable and enjoyable experience during ordering and collection
19 May 2022
Great staff and all went smoothly
18 May 2022
Everyone was really pleasant and efficient
13 May 2022
Friendly
11 May 2022
Whilst it took Nye on 6 months for new car to arrive, this applies to all new cars and not the fault of MINI. My rep was Paul Rosen who kept in touch throughout the process and kept me updated with any developments, couldn't have asked for more
10 May 2022
The purchase was made easy with knowledge staff who made the experience pain free and pleasurable
10 May 2022
Found me the perfect replace for my old Mini. Kept me up to date at every stage. Fitted the handover around my work & other commitments. After service had been great ensuring everything is going well with my new car.
09 May 2022
Drinks were offered each time I visited, sessions were rounded up with summaries and I came away from each experience knowing what I needed to sort and put in place from my end.
07 June 2022
Happy customer
30 May 2022
Very friendly and professional ?? lovely helpful receptionist and polite staff.
29 May 2022
Friendly and helpful
27 May 2022
The sales and service staff were brilliant
26 May 2022
From dropping the car off to waiting for my car to have its mot I was kept informed along the way
20 May 2022
Tyres were brought in and replaced in time for collection
17 May 2022
Team of customer service personnel , friendly and responsive .
17 May 2022
Because of the helpful staff and work carried out
15 May 2022
Lovely customer service, very helpful when explaining technical things, kind and welcoming
13 May 2022
No issues . All explained
10 June 2022
Kept us informed throughout our buying experience. Kept us informed re delays etc. Delivered as per the order. No false promises.