OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
102 ratings and 71 comments received in the last 90 days.
06 July 2025
Sales rep Tarran was great throughout. Approachable and patient. Excellent communication. Kept me informed at each step.
01 July 2025
Purhasing the new car was an easy process The dealer spent plenty of time with us discussing various options Delivery was a little mixed as we where given one date and the car turned up shortly after been told it would be later
27 June 2025
Service was well above what was expected
11 June 2025
Great communication
04 June 2025
Same as above
03 June 2025
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29 May 2025
Brilliant communication at all stages
13 May 2025
Really good service from Mark the salesperson
09 May 2025
Liam was great throughout. He even offered to deliver the car to my home address which was a massive help around my work schedule
11 July 2025
Reception were slightly unsure if they had the part that was needed! Once I'd arrived!
11 July 2025
Easy to book and all work completed in good time
08 July 2025
Not at all happy with outcome
07 July 2025
Excellent customer support.
05 July 2025
Service was faster than expected and communication was prompt.
28 June 2025
Great customer service
27 June 2025
Friendly, competent
25 June 2025
As above, fast, helpful, went over and above
21 June 2025
Great service. Work completed to a high standard. Car valet was unexpected.
21 June 2025
Very helpfull
09 July 2025
Great service, easy to discuss requirements. Great service with delivery and handover