OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
120 ratings and 96 comments received in the last 90 days.
03 May 2026
Excellent service and fabulous car. Very happy
02 May 2026
Michael and Callum were so helpful and patient. It was a pleasure to buy a car from them.
02 May 2026
Excellent communication throughout the process. The hand over was perfect.
01 May 2026
Everything was spot on! I couldn't have been more supported by the team but I've been back & forward for a year or two & Csilla has given me quotes & her approach always excellent. Always professional & the team were also great.
01 May 2026
Staff very knowledgeable and helpful
01 May 2026
Csilla was very helpful from start to finish
29 April 2026
Csilla was excellent a real credit to the mini Leeds team Fantastic service I would highly recommend ??
28 April 2026
Everything was done on line. Extremely complicated. We made four trips to the garage and live a considerable distance from Leeds
25 April 2026
It was absolutely fantastic experince with Min Stratstore.
05 May 2026
Polite staff and efficient service
03 May 2026
2 years full sevice under service plan
03 May 2026
Excellent customer service.
02 May 2026
Staff were very polite and helpful as they always are. Great service overall.
30 April 2026
As always excellent service. Problem sorted. Rhianna is very knowledgeable and has a lovely personality.
29 April 2026
Rhiannon was fabulous! She kept us informed of everything and was friendly - an asset to Mini!
27 April 2026
Still waiting for a phone call to say if the wheel arch could be repaired without replacing it. Also during the MOT I was told there was a puncture in the front tyre when I took it to tyre place for a repair it didn't have a puncture-was confusing
25 April 2026
Brilliant service and Phoebe was great!
22 April 2026
they did what they said they would
21 April 2026
Phoebe is great, super friendly and helpful. The whole team are very professional and it's always a nice experience
FIND Stratstone Leeds.
Address
- Gelderd Motor Park, Gelderd Road, Leeds, LS12 6EG
Opening Hours
- Mon–Fri:09:00 - 18:00
- Sat:09:00 - 17:00
- Sun:10:00 - 16:00
Phone
- 0113 8687175
Leeds as well as surrounding areas including Bradford, Wakefield, Batley and Pudsey
Address
- Gelderd Motor Park, Gelderd Road, Leeds, LS12 6EG
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:08:30 - 13:00
- Sun:Closed
Phone
- 0113 8682060
Leeds as well as surrounding areas including Bradford, Wakefield, Batley and Pudsey
06 May 2026
Communication good