OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
140 ratings and 101 comments received in the last 90 days.
05 March 2025
Micheal kept me updated with the delivery of my new car & was super helpful when picking up my car
05 March 2025
All on time
04 March 2025
Helpful to look for any possible alternative stocks with quick availability and there was a fantastic
02 March 2025
Michael and Csilla were very helpful throughout the entire process and made me feel comfortable
01 March 2025
Great guys, very helpful
28 February 2025
CSilla was totally quick to reply to queries, kept me informed of the manufacture process very regularly, and was so very knowledgable.
25 February 2025
Sales staff were accommodating & genuinely felt like they were doing everything they could to find you the best deal.
25 February 2025
Very friendly and helpful staff at the dealership
22 February 2025
Completely satisfied.
09 March 2025
I had great support from your customer services team. She went out of her way to be helpful.
07 March 2025
All completed in a timely manner and car was cleaned inside and out
04 March 2025
Easy process, no faffing
04 March 2025
Mohamed and the team at Stratstone have always been efficient, polite and informative
02 March 2025
Good notification and on time
01 March 2025
As above
01 March 2025
It was a major service, but I think they have only done a small one !!!
28 February 2025
Quick, perfessional and always friendly.
25 February 2025
Very satisfied. MOT done quickly, car valeted afterwards, friendly staff.
24 February 2025
The work is done in the time requested and everything seems efficient and well organised. Rhiannon in the service department is excellent
06 March 2025
The whole team, and of course Michael were very friendly and welcoming. They made the entire process smooth and enjoyable from start to finish answering any queries that myself or my family had.