OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
113 ratings and 78 comments received in the last 90 days.
04 November 2025
Hospitable and informative. A straight forward process.
29 October 2025
Very happy with the service, communication and overall quality experience. Tarran was great!
29 October 2025
Csilla was very helpful throughout and always available to answer any queries.
28 October 2025
Excellent service from first phone call we made to driving the car.
15 October 2025
Staff went out of their way to get the car ready in a very short space of time for me.
11 October 2025
I dealt with James Wetherill at first his was a very kind sales person to deal with and very helpful with all the information. I dealt with Tarran Ubbi he was around the same age as me 100% best sales I have ever spoken too very kind and helpful
03 October 2025
Excellent communication throughout from Csilla Kelly. She was great.
01 October 2025
Completely satisfied. Brilliant service provided by Michael Quashie on both the purchase of the mini and handover
27 September 2025
I am satisfied with my mini centre I found that all the staff for lovely and pleasant and that my sales person Tarran help to answer all my questions I had and provide a great service
04 November 2025
Great
27 October 2025
Good customer service
26 October 2025
Quick, courteous and very efficient
25 October 2025
Ok. Quite impersonal compared to when Rhi and Mo were on service. They really made you feel valued as a customer. This felt transactional
24 October 2025
You still have some wonderful staff and my car is always well looked after, so thankyou for that.
24 October 2025
I'm not 100% happy.
24 October 2025
Staff were all very helpful Also liked getting the video of the mot
21 October 2025
Service report were very thorough. I originally had issues with a tyre valve and was seen on 1st October and the issue wasn't resolved so my car has been back in to see the team today. Issue now resolved.
21 October 2025
All was dealt with to my satisfied
20 October 2025
The staff members we dealt with were very helpful and professional which is why we had our Mini serviced at this specific dealer.
FIND Stratstone Leeds
Address
- Gelderd Motor Park, Gelderd Road, Leeds, LS12 6EG
Opening Hours
- Mon–Fri:09:00 - 18:00
- Sat:09:00 - 17:00
- Sun:10:00 - 16:00
Phone
- 0113 8687175
Address
- Gelderd Motor Park, Gelderd Road, Leeds, LS12 6EG
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:08:30 - 13:00
- Sun:Closed
Phone
- 0113 8682060
04 November 2025
Amazing experience. Was made to feel like I was valued as a customer, the whole process was seamless, professional and fun.