OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
112 ratings and 77 comments received in the last 90 days.
27 June 2025
Service was well above what was expected
11 June 2025
Great communication
04 June 2025
Same as above
03 June 2025
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29 May 2025
Brilliant communication at all stages
13 May 2025
Really good service from Mark the salesperson
09 May 2025
Liam was great throughout. He even offered to deliver the car to my home address which was a massive help around my work schedule
09 May 2025
Great experience
11 April 2025
Efficient personable salesperson pleasant salesroom and lots of mini's in stock to choose from. Contacting mini however to check the payment had gone through was extremely difficult. I couldn't find the person to check the money had transferred.
28 June 2025
Great customer service
27 June 2025
Friendly, competent
25 June 2025
As above, fast, helpful, went over and above
21 June 2025
Very helpfull
21 June 2025
Great service. Work completed to a high standard. Car valet was unexpected.
18 June 2025
I am entitled to a courtesy car while my car is being repaired or serviced but one was not available at the time my car was being repaired. This was only a mild inconvenience as the repairs were done in the day.
17 June 2025
Really good and flexible customer service. Was able to sit and wait - work done really well.
16 June 2025
Offered hire car but only needed a lift which they sorted
15 June 2025
Lovely friendly and helpful staff
15 June 2025
No complaints at all.
01 July 2025
Purhasing the new car was an easy process The dealer spent plenty of time with us discussing various options Delivery was a little mixed as we where given one date and the car turned up shortly after been told it would be later