OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
126 ratings and 75 comments received in the last 90 days.
14 July 2024
Professional, efficient, personable
12 July 2024
I was listened to and given exactly what I wanted. The previous mini garage that I went to did the opposite. Leeds was great and I can't thank them enough.
05 July 2024
Excellent friendly service.
05 July 2024
Excellent service
04 July 2024
Very helpful
04 July 2024
On the whole, I felt satisfied about my experience with the team
03 July 2024
From deciding on car to driving it away in less than 3 days
02 July 2024
Welcoming , fast and amazing service. Again Csilla was fabulous
02 July 2024
I was really satisfied with the centre, the turn around was really fast from looking at my new car to driving away with it within a couple of days it was very fast service.
20 July 2024
Courteous, knowledgeable and friendly
20 July 2024
Rhiannon was brilliant
18 July 2024
Speedy and very well communicated!
16 July 2024
Simple booking process
16 July 2024
It didn't get washed at the end like usual
14 July 2024
Ran over time so one star off. Also love the valet service but a shame the inside vacuum is only restricted to the front of the car!
13 July 2024
Clear communication at all stages
13 July 2024
Great service for a service
12 July 2024
Had my car fixed and returned to me quicker than originally told which was great. I was kept updated throughout the process and Mohammed was more than happy to answer all my questions.
11 July 2024
The team were efficient in checking the problem and fixing it. Although they needed to keep the car for an additonal day, the team kept me informed and up to date. The car has been greatto drive since.
18 July 2024
Imran, Chris and the Team at Leeds Mini were first class throughout the process, from walking in to discuss options to driving away. Great company, gave clear guidance on options, and were super responsive to our queries!