OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
87 ratings and 65 comments received in the last 90 days.
23 August 2025
Mark was excellent, and the other staff I had conversations with were pleasant and helpful.
20 August 2025
Really welcoming staff, nothing was too much trouble, great handover of vesicle, Csilla was brilliant!
15 August 2025
Standards met
05 August 2025
There was a new card to be used as a key and they didn't know what this was for or how to use it, however I had done some research before collecting the new car and had to tell them how to do it set it up
05 August 2025
Michael Quashie was brilliant throughout the whole process. I received an covered car inside the showroom for an unveiling during the handover. It made my day.
01 August 2025
Customer service was above and beyond - 10/10
30 July 2025
Totally
29 July 2025
Sale, deal and handover was very good
26 July 2025
Very good service
10 September 2025
Welcoming service, easy and stress free
09 September 2025
Very frustrating... Complimentary car wash.car was worse after it was cleaned... they had to do it again Lack of explanation after the warranty recall of what it had done to the car... turned off automatic handbrake etc. and the warning still showed
08 September 2025
Very pleasant experience
07 September 2025
Why not
06 September 2025
Amazing staff
06 September 2025
Nothing to complain about
31 August 2025
The staff were efficient and kept me informed.
31 August 2025
Booked in for service and another problem my car was littrelly sat there all day from 8.30am until 4.30pm and I get a call to say just taking my car through now and maby it won't be ready until the next day keep the loan car..
29 August 2025
Very friendly and quick. I was kept up to date with what was happening and timings
27 August 2025
Dropped off the car easy and the courtesy car was ready And when it came to collect the car there was no issues
29 August 2025
Things went smoothly