OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
135 ratings and 89 comments received in the last 90 days.
03 June 2025
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29 May 2025
Brilliant communication at all stages
13 May 2025
Really good service from Mark the salesperson
09 May 2025
Liam was great throughout. He even offered to deliver the car to my home address which was a massive help around my work schedule
09 May 2025
Great experience
11 April 2025
Efficient personable salesperson pleasant salesroom and lots of mini's in stock to choose from. Contacting mini however to check the payment had gone through was extremely difficult. I couldn't find the person to check the money had transferred.
07 April 2025
quick process, very helpful
06 April 2025
Great really quick turn around and matching need to me requests
02 April 2025
My experience was really good and the majority of things went smoothly
08 June 2025
Excellent
07 June 2025
Not even 1 star
06 June 2025
I always receive great service from Mo, Rhi and Daisy. Vehicle is always back to me as quick as possible, all work is explained to me and a genuine interest in wanting to help me is shown
06 June 2025
Simply because I was completely satisfied. Mohammad the service manager was really helpful and supportive
04 June 2025
Very efficient and professional service
03 June 2025
vehicle was there due to a recall - i was able to book in to suit my working pattern which meant i could leave my car overnight
03 June 2025
Taken straight away and kept up to date throughout my time there. Good coffee as well!
01 June 2025
Staff were very friendly and helpful. It would have been good if the part we needed was available on the day - only because we don't live near a Mini centre.
31 May 2025
Mohammed was extremely helpful and such a lovely change for someone to have a cheerful happy smiling face throughout.
30 May 2025
Quick and efficient and a friendly welcome
04 June 2025
Same as above