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SERVICE

4.0

NEW CAR SALES

5.0

93 ratings and 70 comments received in the last 90 days.

23 August 2025

Mark was excellent, and the other staff I had conversations with were pleasant and helpful.

20 August 2025

Really welcoming staff, nothing was too much trouble, great handover of vesicle, Csilla was brilliant!

15 August 2025

Standards met

05 August 2025

There was a new card to be used as a key and they didn't know what this was for or how to use it, however I had done some research before collecting the new car and had to tell them how to do it set it up

05 August 2025

Michael Quashie was brilliant throughout the whole process. I received an covered car inside the showroom for an unveiling during the handover. It made my day.

01 August 2025

Customer service was above and beyond - 10/10

30 July 2025

Totally

29 July 2025

Sale, deal and handover was very good

26 July 2025

Very good service

25 July 2025

Mostly satisfied - staff were very efficient & we were always made to feel welcome. There was just a slight miscommunication regarding the part exchange which ended up delaying things very slightly but it wasn't a huge issue, overall very happy

27 August 2025

Poor customer service. Had to take car 5 times to garage for same thing. Told me that ordered parts, them told me mini had sent wrong ones. 10 days with a loan car, not good enough.

27 August 2025

Dropped off the car easy and the courtesy car was ready And when it came to collect the car there was no issues

24 August 2025

Friendly and helpful service Always leave feeling I have been looked after

21 August 2025

All went smooth

19 August 2025

Mark in particular was very helpful in Mini taking back our car, and Chiller did her best to get us to buy a new Mini where the price was just too high for the car we wanted.

17 August 2025

Daisy and her service team. Having explained my frustrations with Harrogate Mini lack of trust and customer service Daisy did go above and beyond to help resolve the issues. Very happy and will return to Leeds!

17 August 2025

Very good service

16 August 2025

Everything I asked for was carried out by professional caring and friendly staff.

14 August 2025

It was a very nice experience. I took my car in as i had some damage from a driving over a curb. I had a vehicle health check and found only needed body work done. Everyone was professional. Even had my car washed for free. I felt well looked after.

11 August 2025

Friendly staff (Phoebe) greeted me, comfortable waiting area and good communication from Pheobe with results of check